Sentiment analysis
Detect emotion, tone, and satisfaction across reviews, tickets, chats.
Custom NLP systems that read, classify, extract, translate, and analyze text turning unstructured language into structured business value.
95%+
Avg accuracy
100+
Languages supported
M+
Docs per pipeline
NLP needs the right scale to be worth it
If you have less than ~1,000 documents to process, a simple LLM prompt or RAG system may be cheaper. NLP shines when you're processing thousands or millions of texts repeatedly.
Each capability stands alone or combines with the rest into a complete text intelligence system.
Sentiment analysis
Detect emotion, tone, and satisfaction across reviews, tickets, chats.
Entity extraction
Pull people, companies, places, dates, amounts from any document.
Classification
Auto-route, tag, or label text by topic, intent, urgency, or category.
Summarization
Turn long documents, calls, or threads into concise summaries.
Translation
High-quality translation across 100+ languages, with brand voice intact.
Speech-to-text
Transcribe audio & video with speaker labels and timestamps.
Semantic search
Find what users mean, not just what they typed. Vector-based search.
Intent detection
Understand what users want request, complaint, lead, churn risk.
NLP isn't theoretical these are the production systems we ship for real businesses.
Support & CX
Auto-tag tickets, detect sentiment, route by urgency
Legal & contracts
Extract clauses, dates, parties, risk flags from contracts
Healthcare
Process clinical notes, extract diagnoses, codify reports
Finance
Parse earnings calls, sentiment of news, KYC documents
HR & recruitment
Parse resumes, match to JDs, screen at scale
Ecommerce & retail
Review analysis, product tagging, voice-of-customer
Media & publishing
Auto-summarize articles, tag content, detect topics
Social listening
Track brand mentions, detect crises, find trends
Production-grade NLP infrastructure not a Jupyter notebook prototype.
Use-case mapping
Define what to extract, classify, or analyze
Data prep & cleaning
Tokenization, normalization, deduplication
Model selection
LLM vs. specialized NLP vs. fine-tuned
Fine-tuning if needed
Custom training on your domain data
Pipeline API
REST endpoint your apps can call
Accuracy testing
Benchmarks, precision, recall, F1 scores
Throughput & scaling
Built to process millions of docs reliably
Quality monitoring
Track drift, errors, accuracy over time
Cost optimization
Smart batching to keep API spend low
Modern NLP models handle most major languages well we benchmark accuracy per language during scoping.
Tier 1 · Near-perfect
English · Spanish · French · German · Portuguese · Italian · Dutch
Tier 2 · Excellent
Chinese · Japanese · Arabic · Hindi · Korean · Russian · Turkish · Urdu
Tier 3 · Strong
Vietnamese · Thai · Indonesian · Swahili · Polish · Greek · Hebrew · 80+ more
NLP needs rigor on data quality and accuracy testing we get it right before scaling.
Week 1
01
Discovery
Use case, data audit, target metrics
Week 2
02
Prototype
Pipeline on sample, baseline accuracy
Week 3–5
03
Build
Production pipeline, API, scale
Week 6
04
Evaluate
Precision, recall, F1 on test set
Week 7
05
Deploy
Live API + monitoring dashboard
Every NLP project is quoted by scope, data size, and accuracy requirements.
Engagement 01
NLP Sprint
2-week proof of concept
Engagement 02
NLP Pipeline
6–8 week production build
Engagement 03
NLP Platform
3+ month partnership
After a 30-minute scoping call, we send a detailed proposal within 3 business days including pipeline architecture, accuracy targets, and a fixed all-in price. Model API costs (OpenAI, Anthropic, etc.) are estimated and paid separately typically $50–$2,000/month depending on volume.
01
Scoping call
Free 30-min on data, goals, accuracy.
02
Custom proposal
Scope, accuracy targets within 3 days.
03
Kickoff
Discovery sprint within 1–2 weeks.
An LLM API is a general-purpose model you prompt per request great for one-off tasks. NLP is a production pipeline tuned for your data: consistent labels, batch throughput, accuracy benchmarks, and cost controls at scale. We use LLMs inside NLP when they fit; we add specialized models, fine-tuning, and orchestration when you need repeatable results on millions of documents.
It depends on the task, data quality, and language. During scoping we set target metrics (precision, recall, F1, or human-eval agreement) and validate on a held-out test set before launch. Most production pipelines land in the 90–97% range for well-defined tasks; we document tradeoffs when perfect accuracy isn't realistic.
Not always. Many projects start with few-shot LLM classification or zero-shot extraction, then add labels only where accuracy or cost demands it. When fine-tuning pays off, we help you label efficiently (active learning, weak supervision) and use the smallest labeled set that hits your target.
We design pipelines with your compliance requirements in mind: PII detection and redaction, regional data residency, VPC or self-hosted deployment, and contracts that keep your text out of model training. Sensitive workloads can run entirely on your infrastructure with no data sent to third-party APIs.
Yes common for regulated industries. We deploy to your cloud (AWS, GCP, Azure) or on-prem with Docker/Kubernetes, optional GPU nodes, and private model endpoints. The same REST API contract works whether we host or you do.
Legal, medical, engineering, and internal jargon are where fine-tuning and domain-specific embeddings shine. We evaluate baseline accuracy on your sample corpus in week one, then recommend fine-tuning, custom vocab, or hybrid rules + ML when off-the-shelf models fall short.
Book a free 30-minute call. We'll evaluate your data and use case, and send a proposal within 3 days.
Request a quote