Teach machines to understand language at scale

Custom NLP systems that read, classify, extract, translate, and analyze text turning unstructured language into structured business value.

95%+

Avg accuracy

100+

Languages supported

M+

Docs per pipeline

You probably need NLP if...

You have thousands or millions of documents, tickets, or messages to analyze
You need to extract structured data from unstructured text at scale
You want to automate text-heavy operations (support, legal, research)
You need consistent text analysis across multiple languages

NLP needs the right scale to be worth it

If you have less than ~1,000 documents to process, a simple LLM prompt or RAG system may be cheaper. NLP shines when you're processing thousands or millions of texts repeatedly.

Eight NLP capabilities in one pipeline

Each capability stands alone or combines with the rest into a complete text intelligence system.

Sentiment analysis

Detect emotion, tone, and satisfaction across reviews, tickets, chats.

Entity extraction

Pull people, companies, places, dates, amounts from any document.

Classification

Auto-route, tag, or label text by topic, intent, urgency, or category.

Summarization

Turn long documents, calls, or threads into concise summaries.

Translation

High-quality translation across 100+ languages, with brand voice intact.

Speech-to-text

Transcribe audio & video with speaker labels and timestamps.

Semantic search

Find what users mean, not just what they typed. Vector-based search.

Intent detection

Understand what users want request, complaint, lead, churn risk.

Real-world NLP, by industry

NLP isn't theoretical these are the production systems we ship for real businesses.

Support & CX

Auto-tag tickets, detect sentiment, route by urgency

Legal & contracts

Extract clauses, dates, parties, risk flags from contracts

Healthcare

Process clinical notes, extract diagnoses, codify reports

Finance

Parse earnings calls, sentiment of news, KYC documents

HR & recruitment

Parse resumes, match to JDs, screen at scale

Ecommerce & retail

Review analysis, product tagging, voice-of-customer

Media & publishing

Auto-summarize articles, tag content, detect topics

Social listening

Track brand mentions, detect crises, find trends

Every NLP project includes

Production-grade NLP infrastructure not a Jupyter notebook prototype.

Use-case mapping

Define what to extract, classify, or analyze

Data prep & cleaning

Tokenization, normalization, deduplication

Model selection

LLM vs. specialized NLP vs. fine-tuned

Fine-tuning if needed

Custom training on your domain data

Pipeline API

REST endpoint your apps can call

Accuracy testing

Benchmarks, precision, recall, F1 scores

Throughput & scaling

Built to process millions of docs reliably

Quality monitoring

Track drift, errors, accuracy over time

Cost optimization

Smart batching to keep API spend low

100+ languages, production-grade quality

Modern NLP models handle most major languages well we benchmark accuracy per language during scoping.

Tier 1 · Near-perfect

English · Spanish · French · German · Portuguese · Italian · Dutch

Tier 2 · Excellent

Chinese · Japanese · Arabic · Hindi · Korean · Russian · Turkish · Urdu

Tier 3 · Strong

Vietnamese · Thai · Indonesian · Swahili · Polish · Greek · Hebrew · 80+ more

Tools we build with NLP

OpenAI GPTAnthropic ClaudeHugging FacespaCyNLTKSentence-TransformersPineconepgvectorWhisperFastAPIModalLangSmith

From data to production in 5 phases

NLP needs rigor on data quality and accuracy testing we get it right before scaling.

Week 1

01

Discovery

Use case, data audit, target metrics

Week 2

02

Prototype

Pipeline on sample, baseline accuracy

Week 3–5

03

Build

Production pipeline, API, scale

Week 6

04

Evaluate

Precision, recall, F1 on test set

Week 7

05

Deploy

Live API + monitoring dashboard

Find the engagement that fits

Every NLP project is quoted by scope, data size, and accuracy requirements.

Engagement 01

NLP Sprint

2-week proof of concept

  • Single capability
  • LLM-based prototype
  • Up to 10k documents
  • Accuracy benchmark report
  • Recommendations for v2
Request a quote
Most common

Engagement 02

NLP Pipeline

6–8 week production build

  • Multi-capability pipeline
  • Production API endpoint
  • Up to 1M documents
  • Quality monitoring
  • Multilingual if needed
  • 60-day support
Request a quote

Engagement 03

NLP Platform

3+ month partnership

  • Custom fine-tuned models
  • Enterprise SLAs
  • 10M+ documents / month
  • Self-hosted (optional)
  • Continuous re-training
  • Dedicated NLP engineer
Request a quote

Every NLP project is different so is every quote

After a 30-minute scoping call, we send a detailed proposal within 3 business days including pipeline architecture, accuracy targets, and a fixed all-in price. Model API costs (OpenAI, Anthropic, etc.) are estimated and paid separately typically $50–$2,000/month depending on volume.

01

Scoping call

Free 30-min on data, goals, accuracy.

02

Custom proposal

Scope, accuracy targets within 3 days.

03

Kickoff

Discovery sprint within 1–2 weeks.

Things teams ask before starting

An LLM API is a general-purpose model you prompt per request great for one-off tasks. NLP is a production pipeline tuned for your data: consistent labels, batch throughput, accuracy benchmarks, and cost controls at scale. We use LLMs inside NLP when they fit; we add specialized models, fine-tuning, and orchestration when you need repeatable results on millions of documents.

It depends on the task, data quality, and language. During scoping we set target metrics (precision, recall, F1, or human-eval agreement) and validate on a held-out test set before launch. Most production pipelines land in the 90–97% range for well-defined tasks; we document tradeoffs when perfect accuracy isn't realistic.

Not always. Many projects start with few-shot LLM classification or zero-shot extraction, then add labels only where accuracy or cost demands it. When fine-tuning pays off, we help you label efficiently (active learning, weak supervision) and use the smallest labeled set that hits your target.

We design pipelines with your compliance requirements in mind: PII detection and redaction, regional data residency, VPC or self-hosted deployment, and contracts that keep your text out of model training. Sensitive workloads can run entirely on your infrastructure with no data sent to third-party APIs.

Yes common for regulated industries. We deploy to your cloud (AWS, GCP, Azure) or on-prem with Docker/Kubernetes, optional GPU nodes, and private model endpoints. The same REST API contract works whether we host or you do.

Legal, medical, engineering, and internal jargon are where fine-tuning and domain-specific embeddings shine. We evaluate baseline accuracy on your sample corpus in week one, then recommend fine-tuning, custom vocab, or hybrid rules + ML when off-the-shelf models fall short.

Got mountains of text to make sense of?

Book a free 30-minute call. We'll evaluate your data and use case, and send a proposal within 3 days.

Request a quote